Avoid Cash Flow Issues Caused by Slow-Paying Customers

Slow-paying customers can cause delayed payment cycles and cash flow problems that can be detrimental to your business.

Funding with altLINE enables you to access capital more quickly, so you don’t have to wait 30, 60, or even 90 days for your customers to pay their invoices. Don’t rely on customer payment habits to dictate your cash flow.

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Get Paid Faster with altLINE

Don’t Wait for Customers to Pay

Waiting on customer payments can be stressful. While invoices remain unpaid, your business still has expenses—payroll, vendors, and other financial obligations. Financing with altLINE ensures you have the cash flow to operate smoothly, without the stress of delayed payments.
  • Fast Funding, No Delays
    Keep your business moving forward with immediate cash advances.
  • Cash Flow Stability
    Maintain steady cash flow by maximizing your immediate working capital.

Focus on Growth

Spend Less Time Chasing Payments

Late and unpaid invoices take up valuable time that could instead be spent growing your business. One study found that 65% of businesses spend an average of 14 hours per week chasing down payments.

With altLINE, your dedicated account manager will help you follow-up on invoices and and collections, freeing you up to focus on what matters most—your business.

  • More Time for Business Growth Tasks
    Let us handle collections while you focus on growth.

Streamline Your Operations

Get Cash in Hand Quickly

Instead of waiting weeks for customers to pay, submit your unpaid customer invoices to altLINE and access the funds the same day.

You will typically receive 80-90% of your invoice value upfront, allowing you to:

  • Cover payroll on-time
  • Pay down expenses
  • Invest in business growth

Why Work with altLINE?

Discover What Makes altLINE Unique

FDIC-Regulated
Lender

As a bank factoring provider, we are federally regulated, meaning you will receive a more secure and transparent customer experience.

NO HIDDEN RATES OR FEES

altLINE is a branch of The Southern Bank Company, giving you direct access to secured funds and allowing us to offer competitive rates without hidden fees.

DEDICATED ACCOUNT MANAGERS

You will work with one of our dedicated account managers who will help you manage your back-office tasks, including collecting invoice payments.

Smooth Customer
Onboarding

With a dedicated onboarding specialist, we make it easy for both you and your customers to transition into the new factoring process.

Complimentary
Customer Vetting

Our team of experts will perform credit checks on your customers, so you can feel more confident extending terms to your clients.

Same Day Funding
Available

Have a tight turnaround and need funding quickly? We have same day funding options that allow you to stress less when you need to make payments.

Client Success Story

See How altLINE Helped a Client Grow 1000%

OneStop Recruiting experienced consistent cash flow issues, even after becoming a $1 million company in 2016. To accelerate growth and improve their accounts receivable process, they turned to altLINE.
“Working with [the General Manager] Jim, working with [VP of Operations] Kelley, and working with our account manager Mildred has been a true blessing.”
Read The Full Story

Frequently Asked

Slow-Paying Customers FAQs

If you are struggling with slow-paying customers, there are a few things you can do to mitigate damage to your business. Firstly, you can shorten the credit terms that you offer your customers (such as moving them from net 60 to net 15). Doing so will encourage them to pay sooner, putting cash in your bank account more quickly. If you are struggling with customers that consistently pay late, automating your invoicing process can make it easier to send them reminders to pay; however, if this is a frequent problem, you will likely still have to dedicate time to following up with these customers via phone call. If slow payment is affecting your business financially, you can get funding that aims to improve your short-term working capital, such as a cash flow loan or invoice factoring.

There are a few solutions that help reduce the time it takes to get paid if you have slow-paying customers. Invoice factoring, ACH loans, and working capital loans are all short-term financing solutions that can help you access additional cash to support your business if your clients take a while to pay. Additionally, you can apply for a line of credit, which allows you to borrow from a credit facility and pay it off, similar to a credit card.

If your customer is consistent and reliable, it is likely that an invoice factoring company will work with them. However, if your customer regularly makes late payments or has poor credit, there’s a chance that the lender will choose to not factor that particular customer’s invoices.

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Resources for Collecting Invoice Payments

tips for figuring out how to get paid faster

Tips to Improve Customer Payment

Collecting invoice payments can be a tedious and frustrating process, and letting invoices go past due can create financial turmoil for your business. To help you get paid more quickly, we’ve put together a list of 11 tips.

How to Get Your Invoices Paid Faster
business email reminder

How to Politely Ask for Payment

Drafting a past due invoice email can certainly be awkward, but it’s a necessary action to collect invoice payments. We’ve put together 4 email templates that you can use to politely ask for payment.

Email Templates to Request Payment