Last Updated on September 28, 2023
If you’ve heard about vendor management systems or VMS, you may be wondering if they’re right for your staffing firm. You’re looking to grow your staffing business and recruit more workers and employers to keep in your pipeline. However, letting a software application help you manage recruitment and talent acquisition brings up a lot of questions.
Will it really increase your staffing firm’s efficiency? What are the advantages and drawbacks? Plus, there are always things like costs and impacts on how your staffing firm operates. Keep reading to learn about what goes into a VMS, how it operates, and why it might be the right fit for your agency.
What Is a Vendor Management System (VMS) and How Does It Work?
A VMS is a group of software solutions, systems, or websites that facilitates the recruitment process. These systems typically help manage the recruitment and talent acquisition process for temporary or contingent workers. However, some staffing agencies also hire temp-to-permanent employees or match contingent candidates with job offers.
Vendor management systems aren’t necessarily tied to a single staffing agency. A third-party vendor usually uses these systems to let agencies know about positions employers have available. The software electronically distributes job requisition details to all of the staffing firms working with the vendor.
A VMS also can track which agencies submit resumes or applications for open positions. The software produces reports on how many contingent worker candidates from each of the agencies are submitted and how many are hired. Another VMS reporting feature tracks how many contingent candidates from a staffing firm drop out of the hiring process.
VMS applications are usually cloud-based to make them accessible from the Internet. Some advanced VMS solutions can help facilitate the onboarding process. Others have automation tools for distributing open positions.
The Role of VMS in the Staffing Process
A VMS plays an important role in an agency’s staffing process. Some key tasks a VMS can assist in include:
- Taking new requests from your client’s HR team
- Recording the client’s job requirements for your staffing team
- Tracking various metrics related to your company’s recruitment process
- Alerting your team if your staff underperforms in certain metrics
What Is VMS Integration?
VMS integration ensures your VMS syncs up with your applicant tracking system (ATS), so you do not have to transfer data between the two systems manually.
What Are the Benefits of VMS Automation?
With VMS automation, you can reduce the time spent on manual tasks like data entry and transfers as well as improve data integrity and accuracy for better decision-making.
What Is the Difference Between a VMS and MSP?
The difference between a VMS and managed services provider (MSP) is that a VMS is a piece of software, while an MSP is usually an agency or a group of people. However, these two are not mutually exclusive – a managed service provider can use a VMS to manage the contingent labor recruitment process for an organization.
An MSP typically attracts, screens, and hires temporary contract workers. Depending on local labor laws, the contingent workforce may include 1099 and contract employees.
An MSP handles the entire recruitment process for a company. The vendor figures out a recruitment strategy, onboards employees, manages separations, and other services. These services can include managing payroll for temporary workers, interviewing, and career coaching for applicants.
With a managed service provider, there are people involved in the entire process, and they use technology to support their efforts. A VMS, on the other hand, only includes the tech piece. Organizations can use a VMS but need to know how to take care of the non-technical aspects of recruiting contingent staff.
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The Benefits of Combining MSP with VMS
A VMS is a powerful tool for managing your temp worker recruitment process, but it is still just a tool. To get the most value out of your VMS, you need people who understand how to use it. An MSP has the required experience and network to use a VMS to its full potential.
Here are some benefits of combining a managed services provider’s services with your VMS:
- An MSP has the experience to provide your company with industry insights, helping you make better business decisions.
- An MSP knows the temp staffing market, so they can find the best temporary employees with the most affordable rates.
- An MSP can enforce client and employee compliance to keep your company out of legal trouble.
How Can a VMS Help Staffing Organizations Operate and Grow?
One of the advantages of a VMS for staffing vendors is it reduces the need for a sales force. Your staffing organization won’t have to spend as much time “wooing” companies to find out what openings they have. A VMS also cuts down on competitive tactics and unscrupulous sales tactics among various staffing agencies.
Instead of companies letting certain staffing suppliers know about employee needs, a wider variety of staffing firms can get notified. Staffing suppliers gain more of an even playing field when it comes to submitting candidates. Since a VMS tracks staffing firm performance, organizations that consistently submit qualified and successful candidates can get a leg up.
The second advantage of a VMS is that staffing organizations can instantly get details on companies’ job requisitions. You’ll know what the employer is looking for in terms of skills, experience, and educational background. A staffing firm will know what the company can pay, how long positions last, and what location(s) the job openings are in.
This advantage helps staffing firms send qualified candidates that match each employer’s requirements. Plus, when companies know there are open positions, staffing organizations can recruit and select candidates accordingly. A VMS helps a staffing organization become efficient when it comes to finding and submitting suitable workers for employers’ review.
Pros and Cons of Companies Using a VMS
The cons of using a VMS include not knowing what other staffing companies are seeing the same job requisitions. You could be viewing jobs that have a lot of competition, meaning other staffing agencies have already sent qualified candidates the employer wants to hire. It’s also possible an employer has already selected a candidate from another agency.
Another con is that technology is known for hiccups. If the system goes offline or is inaccessible, you may experience delays in your recruiting process. A VMS also requires you and your staff to be tech-savvy, and there’s a possibility that employers won’t enter accurate or complete information into the requisitions.
However, a VMS can increase your overall efficiency and knowledge of how to price your services. You will also gain more opportunities to work with a variety of employers and repeat business.
A VMS helps your temporary employee agency by automating several key recruitment and staffing processes. This automation helps you save time because your employees do not have to move data around manually anymore. Additionally, a VMS improves data integrity and accuracy, helping your company make better business decisions.
You can enlist the services of a managed services provider to get even more value out of your VMS. An MSP has the experience and connections needed to find the best contingent employees at the most affordable rates.
VMS in Staffing FAQs
Here are some questions about VMS in staffing answered.
What is the meaning of VMS?
VMS means Vendor Management System. It is a technology solution that automates key staffing processes, increasing data accuracy and reducing the costs of operations.
What is the difference between VMS and ATS?
The main difference between VMS and ATS is that a VMS is generally used to hire temporary staff, while an ATS is mostly used for permanent positions.
What are MSP and VMS in staffing?
An MSP is an agency or group that helps staffing agencies manage their workforce. Meanwhile, a VMS is a staffing solution that automates various management processes and is often used by MSPs in their work.
Jim is the General Manager of altLINE by The Southern Bank. altLINE partners with lenders nationwide to provide invoice factoring and accounts receivable financing to their small and medium-sized business customers. altLINE is a direct bank lender and a division of The Southern Bank Company, a community bank originally founded in 1936.